Tag: great place to work

  • Flexo Concepts Double Down on Customer Success with New Customer Experience Manager

    Flexo Concepts Double Down on Customer Success with New Customer Experience Manager

    The global doctor blade market leader continues to prioritize the success of their customers with additional leadership for their Customer Experience team.

    Flexo Concepts, global manufacturer and market leader in doctor blade innovation, has announced the promotion of Joe Spritza to Customer Experience Manager. In this role, Spritza will help execute Flexo Concepts’ vision for its Customer Experience Team.

    “Having been with Flexo Concepts for more than 15 years in sales, customer experience and manufacturing roles, I’m looking forward to the opportunity to leverage all the skills I’ve developed at FC to support our customers,” said Spritza. He continued, “Helping customers find solutions to their problems and working to continuously improve their engagement with FC will be a welcome challenge. I am excited to get started.”

    In this new role, Spritza will ensure Flexo Concepts is listening to the voice of its customers and taking actions to continuously improve the company’s products and services. In addition, he hopes to strengthen existing customer relationships, reduce churn, improve engagement, and find new ways to ensure customer success.

    “Joe’s passion for people shines though in everything he does. I’m thrilled to see him advance into this new role and have him as a dedicated resource for our Customer Experience team. Given Joe’s prior experience at the company we’re certain he’ll have a positive impact,” said Phil Ryan, the company’s Service & Supply Chain Manager.

    Flexo Concepts is committed to providing more connected and memorable experiences for their customers. In addition to Spritza’s promotion, Flexo Concepts recently launched FC Marketplace, a full-service ecommerce platform which is already changing the way FC does business with its customers.

    For more information visit flexoconcepts.com or to start shopping today at marketplace.flexoconcepts.com

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  • Flexo Concepts Earns 4th Great Place to Work® Certification

    Flexo Concepts Earns 4th Great Place to Work® Certification

    Flexo Concepts employees- Great Place to WorkFlexo Concepts, a global manufacturer, and market leader in doctor blade innovation is proud to be certified as a Great Place to Work® for the 4th consecutive year. The prestigious award is based entirely on employees’ feedback regarding their experience working at Flexo Concepts. This year, 100% of employees said FC is a great place to work, which is 43 points higher than the average U.S. company surveyed by Great Place to Work in 2023.

    Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors that have proven to deliver market-leading revenue, employee retention, and company-wide innovation. Great Place to Work® surveys over 100 million employees around the world each year.

    “Great Place to Work Certification™ isn’t something that comes easily – it takes ongoing dedication to the employee experience,” said Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place to Work®. “It’s the only official recognition determined by employees’ real-time reports of their company culture. Earning this designation means that Flexo Concepts is one of the best companies to work for in the country.”

    “We are thrilled to be Great Place to Work-Certified™ for the fourth time. This is our most important measure of how our employees feel about the way we run the business,” said CEO, Kevin McLaughlin. “We owe our continued success to our employees, their dedication, and commitment to our core values. This is really a celebration of them, and we are grateful for the recognition.”

    In one survey question, 100% of Flexo Concepts employees agreed that “people are quick to adapt to changes needed for the organization’s success”. Driven employees, teamwork, and a relaxed, fun culture were also highly rated. Overall, employees feel genuinely appreciated at Flexo Concepts.

    “Flexo Concepts is dedicated to innovation and creating a work environment that is best-in-class – not just for a local manufacturer – but when measured against the best organizations to work for anywhere, in any industry,” said Greg Howell, company President. “We are a working example of the value that is created when you make employees and their needs a top priority of an organization.”

    To learn more about what employees say about the company’s culture visit flexoconcepts.com/about-us