Have a question or need guidance? We'd love to hear from you. Here's how you can reach us.
To speak with a member of our team call us at (508) 830-9506
Where is Flexo Concepts located?
Our headquarters and manufacturing facility are in Plymouth, Massachusetts, USA, with global support through partners in Europe, Asia, and Latin America.
How do I request a sample or quote?
You can request a TruPoint® doctor blade sample by completing the Request Form or speaking directly with our team. We’ll help you choose the right blade material and edge for your application.
How can I reach customer service about an existing order?
For order status, shipping details, or billing questions, email or call our Customer Experience team via the form at the top of this page.
What are Flexo Concepts’ business hours?
Our Plymouth headquarters operates Monday–Friday, 8:00 AM–5:00 PM (EST).
For international inquiries, please contact your regional distributor for local hours of operation.
How can I contact MicroClean™ customer support?
For questions about your MicroClean™ system, service scheduling, or spare parts, contact our MicroClean™ Support Team directly through the MicroClean contact page.
Our specialists can help with troubleshooting, media replacement, maintenance tips, and on-site service coordination. Please include your machine serial number and location for faster assistance.
"Our experience with Flexo Concepts has been nothing but exceptional. They have gone the extra mile to find a solution to our challenges. We highly recommend the plastic blades over metal. Plastic blades have a much longer lifespan and they are much safter to handle."
