The global doctor blade market leader continues to prioritize the success of their customers with additional leadership for their Customer Experience team.
Flexo Concepts, global manufacturer and market leader in doctor blade innovation, has announced the promotion of Joe Spritza to Customer Experience Manager. In this role, Spritza will help execute Flexo Concepts’ vision for its Customer Experience Team.
“Having been with Flexo Concepts for more than 15 years in sales, customer experience and manufacturing roles, I’m looking forward to the opportunity to leverage all the skills I’ve developed at FC to support our customers,” said Spritza. He continued, “Helping customers find solutions to their problems and working to continuously improve their engagement with FC will be a welcome challenge. I am excited to get started.”
在这个新职位上，Spritza 将确保Flexo Concepts 倾听客户的声音，并采取行动不断改进公司的产品和服务。此外，他还希望加强现有客户关系，减少客户流失，提高客户参与度，并找到确保客户成功的新方法。
"乔对人的热情在他所做的每一件事中都熠熠生辉。我很高兴看到他晋升到这个新职位，并成为我们客户体验团队的专门资源。鉴于 Joe 之前在公司的工作经验，我们相信他将会产生积极的影响。"公司服务与供应链经理 Phil Ryan 说。
Flexo Concepts 致力于为客户提供更多联系和难忘的体验。除了 Spritza 的推广活动，Flexo Concepts 最近还推出了FC Marketplace，这是一个提供全方位服务的电子商务平台，已经改变了 FC 与客户做生意的方式。
欲了解更多信息，请访问 flexoconcepts.com 或立即登录marketplace.flexoconcepts.com开始购物。
