Frequently Asked Questions
- How can I contact Flexo Concepts?
You can reach us directly through the Contact Form above, by phone (508) 830-9506, or by email [email protected] . Our customer experience team is available Monday–Friday to answer questions, recommend doctor blades, or connect you with your regional representative. - Where is Flexo Concepts Located?
Our headquarters and manufacturing facility are in Plymouth, Massachusetts, USA, with global support through partners in Europe, Asia, and Latin America. - How do I request a quote?
You can request a TruPoint® doctor blade sample by completing the Request Form or speaking directly with our team. We’ll help you choose the right blade material and edge for your application. - How can I reach Customer Service?
For order status, shipping details, or billing questions, email or call our Customer Experience team via the form at the top of this page. - What are Flexo Concepts business hours?
Our Plymouth headquarters operates Monday–Friday, 8:00 AM–5:00 PM (EST). For international inquiries, please contact your regional distributor for local hours of operation. - How can I contact MircroClean Support?
For questions about your MicroClean™ system, service scheduling, or spare parts, contact our MicroClean™ Support Team directly through the MicroClean contact page. Our specialists can help with troubleshooting, media replacement, maintenance tips, and on-site service coordination. Please include your machine serial number and location for faster assistance.







